Privacy Policy

1. Information We Collect

When you engage with ITEM through our website, email, or booking systems, we may collect the following:

Personal Information:

• Full name

• Email address

• Phone number

• Billing and shipping address (if applicable)

• Order or booking history
   

Payment Information:

• Payment card details (securely processed via third-party gateways)

• Transaction IDs and status

• Billing data necessary to complete a purchase
   

Technical Information:

• IP address

• Browser type

• Device data

• Pages visited on our website

• Cookies and session data
   

2. How We Use Your Information

We use the data collected to:

• Process orders and deliver digital products or services

• Communicate regarding your purchase, booking, or inquiries

• Send essential updates or customer service responses

• Improve website performance and enhance user experience

• Comply with legal and financial obligations

 

3. Payment and Card Information Security

ITEM takes your financial privacy seriously. We do not store any credit or debit card information on our servers. All payment processing is handled through trusted, PCI DSS-compliant third-party providers who specialize in secure online transactions.

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These platforms use industry-standard encryption (SSL/TLS) and fraud prevention protocols to protect your card data and ensure secure processing.

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We do not share, rent, or sell your financial information to third parties under any circumstances.

When you make a purchase or booking:

• Payment information is transmitted using SSL/TLS encryption, protecting sensitive data like credit card numbers.

• Transactions are processed via HTTPS-secured forms.

• Our systems are monitored for vulnerabilities, threats, or unauthorized access.
   

ITEM maintains Payment Card Industry Data Security Standards (PCI DSS) certification and routinely updates our protocols to meet or exceed global e-commerce security requirements.
 

We also seek out reliable third-party services and technologies to further enhance the protection of user data across all our digital platforms.

 

4. Sharing of Information

We may share your information only in the following cases:

• With trusted third-party service providers (payment processors, email marketing platforms, etc.) solely for the purpose of fulfilling your order or service

• To comply with legal or regulatory obligations

• If required in a business transfer (e.g., sale or merger), with due notice
   

We will never sell your personal information to any third party.

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5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking tools to:

• Analyze site usage and improve content

• Remember your preferences

• Customize your experience
   

You may disable cookies via your browser settings, though this may affect some website functionality.

6. Data Security

ITEM has implemented robust physical, electronic, and procedural safeguards to protect the personal information you share with us. These include, but are not limited to:

• HTTPS-secure access to most areas of our website

• SSL/TLS encryption for sensitive data transmissions, especially during purchases or account activities

• Continuous monitoring for vulnerabilities and unauthorized access

• Regular system updates and compliance with PCI DSS (Payment Card Industry Data Security Standards)

• Evaluation and integration of reliable third-party security tools to strengthen platform integrity

Despite our best efforts, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore:

 

ITEM cannot and does not guarantee the absolute protection or security of your personal information, the information of any third parties you may interact with through our Services, or any data you upload, publish, or otherwise share with us or others.
 

We strongly encourage all users to:

• Set strong, unique passwords for their accounts

• Use secure networks when accessing our services

• Avoid sharing highly sensitive personal data that, if exposed, could result in substantial or irreparable harm
   

Your privacy and security matter to us, and we are committed to ongoing improvements to protect them.

 

 

7. Data Retention

We retain your data only as long as necessary to:

• Fulfill transactions and services

• Comply with legal, tax, and financial record-keeping requirements

• Improve our service offerings

You may request deletion of your personal data, subject to legal and contractual limitations.

 

8. Your Rights

At ITEM, we are committed to upholding your rights regarding your personal information. Depending on your location and applicable data protection laws, you may exercise the following rights:
 

a) Right to Access

You have the right to request a copy of the personal data we hold about you, including how and why we process it. Upon request, we will provide this information in a clear, concise, and accessible format.
 

b) Right to Rectification

If any of the information we hold about you is inaccurate, incomplete, or outdated, you have the right to request that it be corrected or updated without undue delay.
 

c) Right to Erasure ("Right to Be Forgotten")

You may request that we delete your personal data from our systems where:

• The data is no longer necessary for the purpose it was collected

• You withdraw consent (where processing was based on consent)

• You object to the processing and there are no overriding legitimate grounds

• The data was unlawfully processed

• The data must be erased to comply with a legal obligation
   

Please note that certain data may need to be retained for legal or regulatory purposes.

d) Right to Restrict Processing

You can request that we temporarily or permanently restrict the processing of your data if:

• You contest the accuracy of the data

• The processing is unlawful, and you prefer restriction over deletion

• We no longer need the data, but you require it for a legal claim

• You have objected to the processing, and we are verifying our legitimate grounds
   

e) Right to Withdraw Consent

If our data processing is based on your consent (e.g., for newsletters or optional communications), you have the right to withdraw that consent at any time. Withdrawal does not affect the legality of prior processing based on your original consent.
 

f) Right to Object to Processing

In certain cases, such as direct marketing or profiling, you have the right to object to how your data is being used.
 

g) Right to Data Portability

Where applicable, you have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format, and to have that data transmitted to another controller where technically feasible.

 

How to Exercise Your Rights

To exercise any of the above rights, please contact us by email at: support@futurewithitem.com

Please include:

• Your full name

• A clear description of your request

• Any supporting details (e.g., account reference, affected data)

• Proof of identity (if required, to verify authenticity)
   

We will respond to all valid requests within thirty (30) calendar days, unless an extension is needed due to complexity; in which case we will notify you promptly with an explanation.
 

9. Children’s Privacy

ITEM does not knowingly collect or solicit data from individuals under the age of 13. If you believe we have received such information, please contact us immediately for removal.
 

10. Public Areas and User Content Disclosure

ITEM’s services may include publicly accessible blogs, communities, discussion boards, or learning forums. Please be aware that any personal information you voluntarily share in these areas may be read, collected, or used by others who access them.
 

To request the removal of your personal information from any public-facing area hosted by ITEM, please contact us at:
📧 support@futurewithitem.com
 

However, in certain cases, removal may not be possible. For example, if you post using a third-party application (e.g., Facebook plugins) while logged into your profile with that service, you may need to manage the deletion directly through that platform or by contacting their support.
 

We strongly advise against posting or sharing any personal or sensitive information that you do not wish to be made public.
 

If you upload any content to your ITEM User Account or share it publicly through your User Profile, digital classroom, or other areas of our services, you do so at your own risk.
 

Although ITEM implements adequate security measures to protect your information, we cannot control the actions of other users or members of the public who may access that content. We are also not responsible for the circumvention of any privacy settings or security measures that you or we may implement (e.g., password-protected pages or member-only access).
 

Additionally, you understand and acknowledge that:

• Even after content is removed by you or us, copies may remain visible in cached or archived pages

• Third parties, including fellow users, may copy, store, or redistribute such content without your or our control
   

To clarify: Do not upload or post any personal information or content you do not want to be publicly accessible.

 

11. Updates and Interpretation

ITEM reserves the right to update, modify, or revise this Privacy Policy at any time, to reflect changes in our practices, services, applicable laws, or for other operational, legal, or regulatory reasons.

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Any changes to this policy will be effective upon posting the revised version on our website. We encourage you to review this page periodically for the most current version. The "Effective Date" at the top of this document will be updated to reflect the most recent changes.

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In the event of material changes that significantly affect your rights or the way we process your personal information, we will provide notice through appropriate channels (e.g., via email or on our website).

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Your continued use of ITEM’s services after the revised Privacy Policy is posted constitutes your acceptance of the updated terms.

 

Interpretation

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This Privacy Policy is designed to comply with applicable data protection laws and regulations, including but not limited to the General Data Protection Regulation (GDPR) where applicable.

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Any ambiguities in the interpretation of this Privacy Policy shall not be construed against ITEM. In case of discrepancies between translated versions (if applicable), the English version shall prevail.

For any questions or clarifications regarding this policy, please contact us at:
📧 support@futurewithitem.com

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12. Contact Us

For questions or concerns regarding your privacy or this policy:
support@futurewithitem.com
Visit: www.futurewithitem.com