Terms & Conditions

1. Registration and Enrollment

• All applicants must complete the official ITEM registration process via our website or authorized platform.

• Acceptance into courses is subject to availability and fulfillment of course prerequisites (if applicable).

• Registration is considered complete once all required information and payments are received.
   

2. Payment and Refund Policy
At ITEM (The Institute of Technology, Engineering, and Management), we are committed to providing high-quality digital products and personalized learning experiences. We value your trust and aim to ensure your satisfaction with every purchase.

 

Please review our refund and return policy below: 

• All course fees must be paid in full before the start of the program unless otherwise stated or approved.

• Accepted payment methods include bank transfer and online payment

However, refunds or replacements may be granted in the following cases: 

• You were charged twice for the same product (duplicate payment). 

• The product was not delivered or is inaccessible due to a technical issue on our end. 

• The file is corrupted or does not match the advertised description. 

 
To request support, please contact us within 7 days of purchase at: support@futurewithitem.com 
Please include: 

• Order number 

• Product name 

• Description of the issue 

 
2. One-on-One Workshop Classes (Online & Physical)
 
Booking Policy: 
All classes must be booked in advance through our website or verified communication channels. 

Cancellations & Refunds: 

• Cancellations made more than 48 hours before the scheduled session are eligible for a full refund or one-time reschedule. 

• Cancellations made within 48 hours of the session are non-refundable, but may be rescheduled once, subject to availability. 

 
 

• No-shows or arrivals more than 15 minutes late without prior notice are considered forfeited and are not eligible for refund or rescheduling. 

 
Emergency Exceptions: 
We understand life happens. In the case of emergencies, please contact us with valid proof or documentation. We’ll assess the situation and offer a fair resolution where possible. 

How to Request a Refund or Reschedule: 
Email: support@futurewithitem.com Include: 

• Full name 

• Order/Booking reference number 

• Class name 

• Reason for request 

 
All refund or reschedule requests will be reviewed within 3–5 business days. If approved, refunds will be processed within 7–14 business days. 

3. Course Content and Delivery

• ITEM may update course content, instructors, delivery formats (online, in-person, hybrid), or schedules when necessary.

• Students are expected to meet all course requirements, including attendance, participation, and assessments.
   

4. Code of Conduct

• Students must behave respectfully toward instructors, staff, and fellow learners.

• Disruptive, disrespectful, or unethical conduct may result in removal from the course without refund.

• Academic dishonesty, including cheating and plagiarism, is not tolerated.
   

5. Intellectual Property

• All course materials (videos, slides, documents, and assignments) are the property of ITEM or its licensors.

• Students may not copy, reproduce, distribute, or share materials without prior written permission.
   

6. Privacy and Data Protection

• ITEM collects personal information solely for educational and administrative purposes.

• Your data will be stored securely and will not be shared with third parties without consent, unless required by law.
   

7. Certification

• Certificates of completion are awarded to students who meet all course requirements.

• ITEM reserves the right to withhold certification if requirements are not met.
   

8. Liability

• ITEM is not liable for any loss, injury, or damages that occur as a result of participating in a course or using our services.

• Students are responsible for their own safety and personal property during in-person sessions or activities.
   

9. Changes to Terms

• ITEM may revise these Terms and Conditions at any time.

• Updates will be shared via our website or email, and continued use of our services implies acceptance of the updated terms.
   

For questions or support, please contact us at: support@futurewithitem.com